Webroot SP and Business

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Learn how to set up the connection between Webroot SP and Business and Clarity Security, how to collect the keys, and how to configure the connector in the Clarity Security platform.

Estimated time to complete: 15 minutes

If you run into any complications, please reach out to your support team or [e-mail].

If there are discrepancies between your experience and this documentation, please reach out to [e-mail].

Pre-Requisites

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1. Developer account within Webroot SP and Business

   1. Note: If you do not have admin access, reach out to your Webroot admin for provisioning.

2. Admin access to Clarity Security

   1. Note: If you are a full admin in Clarity Security and get a permission error when trying to add a new application, reach out to [e-mail].

Supported Methods

Method	Supported?	Webroot SP & Business Additional Requirements
Provision User	Yes	N/A
List Entitlements, Groups, Resources and Permissions	Yes	N/A
Add User to Entitlements, Groups, Resources and Permissions	Yes	N/A
Remove User from Entitlements, Groups, Resources and Permissions	Yes	N/A
Deactivate User	Yes	N/A
Delete User	Yes	N/A
Self-Service Access Request	Yes	N/A
Reset Password	In Development	N/A

 

How to Set Up the Connector

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1. Navigate to https://identity.webrootanywhere.com/v1/Account/login > log into your Webroot Management Console

 

2. After logging in, click the Settings button in the sidebar.

 

3. Click the tab Unity API Access in the Settings menu.

 

4. Click the New button to generate a new access token. 

 

5. In the Name field enter “Clarity-Connector” and in the Description field, enter “Webroot API Connection to Clarity Security” and then click Next.

 

6. Set “Do you plan to use the event notification API?” to No and then click Next.

 

7. Click Save

 

8. Copy the Client ID & Client Secret and save them before you click “I Have Made Note Of The Client Secret”. Note: You won’t be able to retrieve the client secret once you hit that button. 

 

9. In the Settings Menu, click the tab for Account Information & copy the Parent Keycode.

 

10. Log into Clarity Security

 

11. Click On Applications and select Marketplace 

 

12. Scroll to find Webroot Business or Webroot Service Provider and click Connect

 

13. Fill out the form with the Client ID & Client Secret (From Step 8), Parent Key (From Step 9), Username & Password (the credentials you used to log in to the Webroot Management Console.) Click Validate.

 

14. Set your Sync Options, App Owner, Trust Relationship and Trust Permission.

Note: A default entitlement is not required for new users

 

 

15. Finish the Users Settings form

Note: Webroot Service Provider allows deactivation (no delete method available) and Webroot Business does not allow either deactivation or deletion.

Webroot Service Provider last step.

Webroot Business last step. 

 

16. Double-check your entries and Save.

 

 

 

Support Contact Information

1. Contact your customer success team.

2. Email [e-mail]

3. Open a ticket Here

4. Call 979-398-5512 – Monday - Friday – 8:00 AM-6:30 PM CST