LogicMonitor

---

Learn how to set up the connection between LogicMonitor and Clarity Security, how to collect the keys, and how to configure the connector in the Clarity Security platform.

Estimated time to complete: 15 minutes

If you run into any complications, please reach out to your support team or [e-mail].

If there are discrepancies between your experience and this documentation, please reach out to [e-mail].

Pre-Requisites

---

1. A service account in LogicMonitor that has administrative status in order to generate the API token.

   1. Note: If you do not have a service account, reach out to your LogicMonitor admin for provisioning.

2. Admin access to Clarity Security

   1. Note: If you are a full admin in Clarity Security and get a permission error when trying to add a new application, reach out to [e-mail].

Supported Methods

Method	Supported?	LogicMonitor Additional Requirements
Provision User	Yes	N/A
List Entitlements, Groups, Resources and Permissions	Yes	N/A
Add User to Entitlements, Groups, Resources and Permissions	Yes	N/A
Remove User from Entitlements, Groups, Resources and Permissions	Yes	N/A
Deactivate User	Yes	N/A
Delete User	Yes	N/A
Self-Service Access Request	Yes	N/A

 

How to Set Up the Connector

---

1. Navigate to your instance of LogicMonitor to log in, example https://yourcompanyname.logicmonitor.com/

 

2. After logging in, navigate to the Settings menu.

 

3. In the Settings menu, navigate to Users & Roles.

 

4. Click the API Tokens tab and then click the + icon to create a new LMv1 API token. 

 

5. Select a user from the dropdown list who is an administrator and then copy the Access ID & Access Key and click save.

 

6. Log into Clarity Security

 

7. Click On Applications and select Marketplace 

 

8. Scroll to find LogicMonitor and click Connect.

 

9. Use the Access ID & Access Key copied from Step 5 in the access_id & access_key fields. In the URL, get your company name to obtain the Subdomain. For example, https://yourcompanyname.logicmonitor.com/santaba/uiv3/dashboard/index.jsp where yourcompanyname is the subdomain.

 

10. Fill out your Sync Options, App Owner, Trust relationship, and Trust permission. A default entitlement is required to set up your application in Clarity properly.

 

11. Fill out this form and click Save. 

Note: Deactivate and delete users on termination is available for LogicMonitor.

 

12. Double-check your entries and Save.

 

 

 

Support Contact Information

1. Contact your customer success team.

2. Email [e-mail]

3. Open a ticket Here

4. Call 979-398-5512 – Monday - Friday – 8:00 AM-6:30 PM CST